Back Pain
Sciatica
The Elderly
Sports Injuries
The Team
John Lant & Partners
The City of
Cambridge
Babies, Children &
Young People
" Osteopaths working together in partnership .... "
This Osteopathic practice, based in Cambridge UK since 1971, provides services to the community population of over 120,000. We have close links with the British School of Osteopathy in London, Anglia Ruskin University in Cambridge (ARU) and other education and training establishments and clinics, providing learning opportunities to undergraduates and graduates.
The BSc in Osteopathy enables qualifying osteopaths to apply for registration with the General Osteopathic Council, a body established following the enactment of the Osteopaths Act 1993. Map" Family, general and specialist cranial osteopaths ... "
THE PRACTICE - YOUR QUESTIONS ANSWERED
WHAT IS THE SCOPE OF OSTEOPATHIC TREATMENT ?Osteopaths treat the mechanical and bio mechanical component of disease. Although backache, which affects 4 out of 5 people at some time in their lives, is the most common complaint treated by Registered Osteopaths, many other conditions affect the body frame. Headaches and neck and shoulder tension can be treated and any ligamentous-bone or joint strain such as in the hips, knees, ankles, feet, elbows, shoulders and ribs may also respond.
Other conditions which sometimes fall within the scope of osteopathic treatment are certain osteo-arthritic (degenerative) joint conditions, various spinal intervertebral disc conditions such as 'slipped' or herniated intervertebral discs and other associated joint capsular and ligamentous problems in sports injuries, including cartilage injuries, tennis elbow and frozen shoulder.
During pregnancy, when the change in posture can give rise to pain and discomfort, many mothers-to-be find great relief from osteopathic treatment. It is a good idea to check over babies and mothers after the delivery following your normal post-natal medical check. There is the added advantage of healthcare, avoiding drugs.
YOUR DOCTOR (GP) AND OTHER MEDICAL ADVISERS
Although many of our patients are referred by their doctor, it is not necessary. On some occasions it is appropriate and helpful for us to write to your doctor or referring specialist after the initial consultation to request further medical history details and test results. We shall always seek your permission to do so.
APPOINTMENTS & INFORMATION
It is helpful for the osteopath to be informed of any medication that you are currently taking for pain relief or other reasons, or other medication which may have been recently prescribed by your doctor or other medical adviser.
REGISTRATION & NEW PATIENTS
When patients register at the Practice they are asked to book an appointment to see one of the osteopaths. You are required to register with one of the osteopaths, but you are welcome to book appointments with any of the osteopaths if your usual osteopath is unavailable.
Your first visit to us ...
WHAT HAPPENS ON YOUR FIRST VISIT TO AN OSTEOPATH?
This is similar to that with any Registered Medical Practitioner. The osteopath will want to know how the symptoms began and physical and other factors which affect them. After a complete medical history is taken, a thorough examination is undertaken which may include orthopaedic, neurological or circulatory examination, MRI scans, x-rays, blood tests or urinalysis may be requested.
Following on from this, a thorough investigation and assessment of the patient's posture and structural state will lead to diagnosis. Treatment patterns will be explained to you and some idea of the time scale for your recovery, where appropriate. Examination and treatment is seldom painful.
You can bring a friend or relative with you and if you require one, a chaperone can be provided by the practice. Sometimes due to the busy nature of the practice, notice is needed to provide this service from amongst the staff present.
URGENT CASES
Urgent cases will be seen on the same day whenever possible. Please phone as early as possible in the day. All osteopaths have some emergency appointments available daily. If your osteopath is booked or unavailable, you can be seen by one of the others. Emergency appointments are available when possible when 'access and mobility' are difficult, out of normal practice hours. Less urgent cases are normally seen within 3-4 days.SPORTS INJURIES
HOME VISITS
If you are not well enough to come to the Practice, please request a home visit by talking to one of the receptionists before 10 am, to be sure of a visit on the same day. After this time all visits, for emergencies only, may have to wait until the next day.
TELEPHONE CALLS
If you wish to speak to your osteopath, please telephone between 12.30pm & 1.30pm. Other calls can be accepted if the osteopath is not busy with other matters within the practice.To make an appointment click here...
Reception area and waiting room
TRAINING OPPORTUNITIES and CONTINUING PROFESSIONAL DEVELOPMENT (CPD)
The practice is committed to teaching both undergraduates and young osteopaths in training. This means that on occasions there may be an osteopath or medical student sitting in with your osteopaths. We ask for your help in continuing the education of our next generation of osteopaths but you are of course able to withdraw from any teaching scheme if you wish.Meeting facilities for CPD training seminars and workshops are available at Chesterton Road, Cambridge.
YOUR ADDRESS & CHANGES
Please inform us of any change of address or phone number especially in the case of 'Ex-Directory' listings. If you have moved out of our immediate area, you may find it more convenient to register with a more local Osteopath, a UK list can be supplied for your new area through the General Osteopathic Council.
CHARGES, FEES FOR TREATMENT & THE NHS
The scale of fees will be explained to you when you make your first enquiry. Many private health insurance companies, such as AXAPPP and BUPA* cover treatment by an Osteopath, particularly when patients have been referred by their GP or Medical Consultant. * [BUPA Provider No: 30000056 AXAPPP: ZZ00642]CAN I SEE AN OSTEOPATH ON THE NHS?
Osteopathic treatment may sometimes be available under the National Health Service (NHS), but unfortunately not widely in the Cambridge area. (See PCTs) Please ask your GP about whether NHS referrals are possible from your Health centre of practice. More Information
CANCELLED APPOINTMENTS
A fee may be charged, if an appointment is broken or cancelled without reasonable notice, usually 24 hours notice in order that the appointment may be used by another patient, possibly in urgent need.
The Practice Garden
The Car Park for Evening Appointments
SICK NOTES & INCAPACITY CERTIFICATES
We are able to issue Incapacity Certificates, which will be treated by the Contributions Agency and Department for Education and Employment (Dept of Social Security) in the same way as a GP's certificate. Please ask for more details.REPORTS AND OTHER STATEMENTS
Solicitors acting is cases of road traffic accidents and industrial injuries sometimes require medico-legal reports; these normally carry a charge for this service. Occupational Health
Letters and clinical assessment reports can be provided to GPs and other medical specialists and consultants for the purposes of referral or request for X-rays, MRI scans, accident reports and other litigation.
HOLIDAY COVER
We are able to offer appointments and all other services throughout the year as we are a four partner practice. Whilst on holiday, colleagues make arrangements to provide cover for each others patients.
Access Point Internet Services are now available in the practice for 'internet and email use while you wait'.
PARKING & BUS SERVICES
Private car parking is available for patients' use outside the practice premises with a secure bicycle rack. There is also plenty of street parking outside the practice.A frequent bus service, the 'Shuttle' Service No. 7& 8, operates from outside the practice every 10 minutes to and from Cambridge City centre, Addenbrooke's and the Railway Station (WAGN), journey time 5-7 minutes. The bus stop in town is outside Robert Sayles, Stop 'N'. There is secure space for leaving bicycles and pushchairs.
PAYMENT METHODS & FEES
All major credit cards and 'switch' cards are accepted; cheques are accepted when supported by a current bankers card.Concessions are available on request for children and younger patients, students, those unemployed, the elderly and others in particular need.
ACCESS FOR ALL & WHEELCHAIR ACCESS
This is available via the front door; a non-slip ramp and suitable access is provided. A purpose build disabled access toilet facility should be completed during the summer of 2002.
LANGUAGES
Some basic French, Spanish, Italian and German are spoken by practice personnel.
CHILDREN AND YOUNG PEOPLE
Children are welcome of all ages. A safe waiting area for small children to play is available; where required staff can help with some child care and supervision, dictated by the other activities within the practice. Books and other drawing materials and videos are available.
The garden is open to children, in the summer months, under supervision by parents, guardians or carers.
BABIES
Baby changing facilities can be provided. Mother and baby changing facilities are available in a purpose build disabled access toilet facility.
An average episode and treatment at the practice will require 3.3 visits [Data for 2007].
Fees are reduced in 21.15% of cases by arrangement with individual osteopaths, based on need.Welcome to all the family ......
Read the daily national INDEPENDENT and local Cambridge Newspapers and Magazines, provided for patients, with a regular copy of the popular "Hello" and "OK", while you wait for your appointment or accompany a friend or relative.
A childrens' area is provided with games, a SONY Playstation, toys for all ages and DVDs.
